When you use our website to place an order with us, these Terms and Conditions constitute a legally binding agreement between you and us (onlineleafletsprinting). It is your responsibility to carefully read these Terms and Conditions of Business before using this website. Your use of the onlineleafletsprinting.co.uk website is contingent upon your acceptance of our Privacy and Cookie Policy and the following Terms and Conditions. Use of the onlineleafletsprinting.co.uk website will be considered acceptance of these Terms and Conditions. If you do not agree to the Terms and Conditions contained in the following pages, then you may not use the onlineleafletsprinting.co.uk website. Please note that onlineleafletsprinting.co.uk has the right to modify these Terms and Conditions and you should review them periodically.
These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age and We have the right to refuse at our discretion to supply any goods ordered by you.
Description of Goods/Warranty and Liability
Although we warrant that the goods will, at the time of delivery, correspond to the description given by us all products we sell are of a technical nature and it is not practical to publish detailed specifications of all the products. All images, descriptive matter, specifications and advertising are for the sole purpose of giving an approximate description of the goods.
Products
We reserve the right to alter any details of products advertised without notice and while every effort is made to describe goods accurately in the advertisement no warranty is given as to accuracy and no responsibility will be accepted for error or mis-description and any resulting loss.
Artwork Supplied
All artwork supplied by customers must be supplied in CMYK format. Onlineleafletsprinting.co.uk cannot be responsible for any colour shift that may occur when converting from RGB to CMYK.
All artwork must be supplied as 300dpi Hi-Res PDF’s. onlineleafletsprinting.co.uk is not responsible for images that may print blurred or pixelated due to customer supplied artwork if its less than 300dpi. We require 3mm bleed on all edges if the document requires this. If you are unsure of the term ‘bleed’ then please contact us before placing order . If the artwork supplied is not ‘Print Ready’ then onlineleafletsprinting.co.uk will contact you in order for you to re-supply or to make amendments and endeavor to get your order into print as soon as possible. In most cases onlineleafletsprinting.co.uk will amend your artwork for you without charge if it is simple, however we may have to charge for alterations which can’t be rectified quickly – but we will of course advise you of any costs beforehand. Any delays in artwork not being supplied ‘Print Ready’ may lead to your order missing the desired delivery slot, especially for orders placed under our ‘Next Day Delivery’ service.
All prices quoted throughout are 4 colour printing only. Any metalic colours will be charged extra. Please contact us for prices.
Complaints
Customer must notify onlineleafletsprinting.co.uk in writing (via email) within 5 business days of delivery of any defects discovered in the finished goods. Must be returned with in 7days of delivery to the onlineleafletsprinting.co.uk before replacement or credits can be issued. If the subject Work is not available to onlineleafletsprinting.co.uk the onlineleafletsprinting.co.uk will hold that the Buyer has accepted the Work and no credits or replacement Work will be provided. Onlineleafletsprinting.co.uk shall not be liable for any costs, expenses incurred by the customer or any other person or 3rd party company arising directly or indirectly out of any print error. In the event that we have printed a document incorrectly and it be found to be our fault then we will supply a full re-print without cost to the customer. If the customer wishes to alter the artwork prior to the re-print then this will be treated as a new order and be consequently charged for.
Quantity Changes to orders
Where applicable all prices quoted are subject to VAT at the current rate.
Changes in quantity ordered
Any changes in quantity ordered must be made in writing via email prior to commencement of processing. Any increases in the order must be regarded as a separate contract unless written notification is received before work commences on the original order. We reserve the right to alter the delivery date agreed initially due to our having to potentially order in more materials to achieve a desired larger quantity.
Variation in quantity
We shall be deemed to have fulfilled our contract by delivery of a quantity within 5% plus or minus of the quantity of printed goods ordered and you will be charged at the contract rate for the quantity delivered.
Quality and grams(gsm) of paper
We cannot give guarantee of the paper quality of what was printed in the past or a sample was sent to you as we buy from different source of paper mills and merchants and stock a large number of paper palates. Supplier to supplier’s paper may vary from paper’s smooth, rough, colour, grain etc.
We can not give 100% guarantee of the paper grams (GSM) as we buy from paper merchant with certificate of paper grams. ( + – ) 5% variation of paper grams (GSM) can happen due to large volume of paper purchase from different merchant.
Delivery
We will try our level best to deliver goods on specified time , but we will not accept any liability on loss arising from delay or error in the delivery of the goods. We will do our very best to ensure that an order is despatched on the day specified for overnight next day delivery. But we cannot give an exact delivery time guarantee or assure that the delivery will be made on as per our indicated time, as we have to rely on Third party delivery company / courier. There is a high probability that the delivery times calculated on the website are maintained if orders are received by specified time and are based on customers supplying ‘print ready’ artwork. Any delays in artwork not being supplied ‘Print Ready’ may lead to your order missing the desired delivery slot, especially for orders placed on our ‘Next Day Delivery’ service. Please see Supplied Customer Artwork for further explanation.
Onlineleafletsprinting.co.uk shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. We will not be under any liability whatsoever in the event that we are prevented or delayed from supplying or making delivery of any Goods by any reason or cause beyond our control.
Any delivery times given are estimated and might be extended in connection with high volume of orders.
returns, cancellation, refunds of Order.
Due to the manufacturing process of our print, orders cannot be cancelled once processed as a print. It is possible to cancel orders that have not already been produced or sent to print. In that case, we are entitled to charge 10% of the original order.
Limitation of Liability
1.The sole liability of onlineleafletsprinting.co.uk in respect of any defect in, or failure of any goods or services supplied or for any shortage in the quantity of goods delivered or for any loss, injury attributable directly or indirectly thereto (other than in respect of death or personal injury) is limited to
(a) making good by replacement or
(b) repairing defects or failures which under proper use appear therein.
2) Without prejudice to the foregoing, onlineleafletsprinting.co.uk. shall in no circumstances be liable –
(a) for any indirect or consequential loss (including without limitation loss of production, loss of profit or liability to third parties) suffered or incurred by the customer.
( b) for any loss or damage in excess of the contract price for the goods or part thereof in respect of which a claim is made. We shall not be liable for any loss to the customer arising from delay in transit of their goods.
Severability
In the event that any or any part of these Terms and Conditions shall be determined invalid, unlawful or unenforceable to any extent such term, condition or provision shall be severed from the remaining Terms and Conditions, which shall continue to be valid and enforceable to the fullest extent permitted by law.
Force Majeure
We will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising from any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such cause and in such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.
Payment Method
All orders must be paid for in advance Unless under prior credit agreement,. Full payment must be received and cleared prior to processing the order. All prices are quoted in Pounds Sterling and payment cannot be accepted in any other currency. Payment for the goods which include delivery charges are to be made through the method shown on our website at the time you place your order. We are pleased to accept, cheque’s and Bank Transfers for goods, however all funds must be cleared prior to us commencing any printing.
VAT
Value added tax will be charged, if applicable, at the rate ruling on the date of supply whether or not included on the quote, order, invoice.
Law
These Terms and Condition shall be construed in accordance with English Law.